Question 1

How do I book a tour with UpTourU Travel?

Accepted Answer

You can book by filling out the inquiry form on any tour page, calling us at +886-7-2015123, or emailing uptouru@gmail.com. Our team responds within 1–2 business days with a confirmed booking.

Question 2

What is the minimum group size for a tour?

Accepted Answer

Our group tours typically require a minimum of 10 participants. For smaller groups or family trips, we offer customized private tour packages tailored to your needs.

Question 3

Can you customize a tour itinerary for my group?

Accepted Answer

Absolutely. Customized itineraries are our specialty. We tailor destinations, accommodation, activities, and pacing to match your interests, budget, and travel dates.

Question 4

Do you offer corporate travel packages?

Accepted Answer

Yes. We provide comprehensive corporate travel solutions including team-building retreats, incentive trip programs, and corporate event planning. Contact us for a custom quote.

Question 5

What payment methods do you accept?

Accepted Answer

We accept bank transfers, credit cards, and major digital payment platforms. A deposit is required to confirm your booking, with the balance due before departure.

Question 6

What is your cancellation policy?

Accepted Answer

Cancellation terms depend on the tour and how far in advance you cancel. Generally, cancellations 30+ days before departure receive a full refund. Please contact us for the specific policy of your tour.

Question 7

Do I need travel insurance?

Accepted Answer

We strongly recommend purchasing travel insurance before your trip. While we do not arrange insurance directly, we can suggest reputable providers to cover medical, trip cancellation, and baggage.

Question 8

What support is available during the tour?

Accepted Answer

We provide 24/7 emergency support throughout your trip. Our local coordinators are always reachable, and our head office team is on standby to assist with any issues that arise.

All Tours